Dedicated Resources

Boldly chasing your highest goals.

Reach new heights with all-encompassing support.

Our highly specialized team adds insight and expertise to help you optimize your product offerings and marketing programs with Kasasa. It’s like adding new muscle to your organization. We work directly with your team to knock down whatever stands between you and your highest aspirations. Suddenly you have access to brand new, highly experienced resources — without the overhead.

Add some all-star talent to your team.

You drive overall strategy, control budgets, and execute. Your service, vision, foundation, goals, and skills are amplified by our partnership together.
CSMs help you manage and identify issues that crop up in your daily business — so you can focus on leading your institution. Your CSM makes sure "goal obliteration" gets off on the right foot, and they help you leverage our Kasasa resources throughout the journey.
Your CMM augments your own marketing department, bringing insights, best practices, and additional perspective to your day-to-day marketing efforts. They're your gateway to badass marketing solutions.

You have a multi-million dollar back office that’s working to help you be successful.

Amy Ratliff, Senior Vice President, American Bank of Huntsville

Put some power in your corner.

We’re a natural extension of your institution, providing you access to expert resources when you need them most. We also spare you the expense of hiring world class experience — it’s just part of what we do to make sure your Kasasa program thrives in every way.

Take your retail experience to the next level.

Our Retail Experience Development (RED) team uses a blended training approach to engage your front line staff and to enable your leaders to sustain Kasasa success. The training we offer includes both on-site events and 24/7 access to our e-learning portal, The RED Channel which provides you with training videos, skill builders, and sales enablement tools for leaders. We also provide you with recorded, quarterly mystery shops and performance tracking with the tools needed to coach front-line performance. All told, that’s $150,000 worth of training and resources per year at no additional charge.

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The Kasasa Mystery Shop program has helped reaffirm, measure and coach to our wow client service standards at TS Banking Group, and a large component to bolster our growth strategy as we continue to expand.

Kelsey Stupfell, Client eXperience Officer, TS Banking Group

Push your products to the limit.

Leveraging data and deep industry expertise, our analytics team constantly monitors your products' performance, provides ongoing reporting, identifies areas for optimization and works with your Client Director to recommend new configurations that meet your growth goals.

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These are great numbers to see. Our site’s showing up on the first page of Google's search results in our market.

Scott Schneidermann, President and CEO, Frontier Bank

Compliance is in the house!

Get a head start on the fine print with our library of compliance language designed specifically to support your awesome Kasasa products and the marketing that goes with it. We also provide consulting on a case-by-case basis for regulatory matters.

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Thank you for insight into how the regulators are thinking — and for helping us find flexibility.

Virginia Varela, Chief Executive Officer, Golden Pacific Bancorp

Get your very own in-house product promotions company.

Tap our Creative team to craft stunning custom Kasasa marketing executions to suit any situation: from billboards to radio ads and even branded Zambonis. You can also put the right pieces into play instantly using our marketing solutions center — it’s a grab-and-go for customizable, top-performing creative. Either way, you’re guaranteed ads that pack a punch.

Get help before you know you need it.

Most technical support is like a safety net. Kasasa's technical support keeps you from falling in the first place. Our corps of engineers is so vigilant, you won’t know that there’s an issue until after we’ve fixed it. Which means your account holders will never know.

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Third party integrations are never easy but the Kasasa staff was always a sunny spot when we had bad days.

Lauren Boerman, EVP of Operations & Retail Banking, Parkway Bank & Trust